| Sunday | Not Available | ||||||
|---|---|---|---|---|---|---|---|
| Monday | 08:30 am | - | 05:00 pm | ||||
| Tuesday | 08:30 am | - | 05:00 pm | ||||
| Wednesday | 08:30 am | - | 05:00 pm | ||||
| Thursday | 08:30 am | - | 05:00 pm | ||||
| Friday | 08:30 am | - | 05:00 pm | ||||
| Saturday | 09:00 am | - | 03:00 pm | ||||
Effective immediately: As of December 1st, 2024, new appointments booked outside of normal operating hours, whole or in part, will be subject to a 10% convenience fee. This includes Federal Holidays. Normal operating hours are 8:30am-5pm (winter hours) or 8:30am-7pm (summer hours) M-F and 8:30am-3pm on Saturdays.
Cancellation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.
No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.
Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
Cancellation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.
No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.
Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
Closures
We may close due to inclement weather or events outside our control. If weather is the cause and 9news closures lists the Colorado School of Healing Arts or Arapahoe Library District -- specifically Southglenn Library -- we are closed as well. If schools and governments close, there is a good chance we will close as well. If there is 6 or more inches of snow, we will likely close due to hazards in travel. If you have an appointment and we are closing, you will receive a phone call as soon as the decision is made so that we can reschedule you to the earliest available time. If you have concerns about making your appointment, please call as soon as possible so we can discuss options.
Holidays
We will be closed on these holidays and specific dates:
New Year's Day/January 1
May 25
Independence Day/July 4
Labor Day
Election Day -- even in off years
November 14
Thanksgiving Day
Christmas Day/December 25
If a holiday falls on a Sunday, either the Saturday before or the Monday after will be taken off as well.
Other dates may be determined throughout each individual year.
We look forward to serving you!
We look forward to serving you!
